'Remarkable, has the potential to generate real change' Zimmer Magazine

'A must read' Glasgow Women's Library

In this urgent book, Sara Ahmed dissects the anatomy of a complaint, revealing how institutions create hostile environments that stigmatize complainers, and charts a way we can listen to grievances with 'feminist ears': going beyond mere validation and seeking instead to address the root causes of injustice and inequality.

Weaving together testimonies from various walks of life - whether it's speaking up about racism in the workplace or taking a stand against sexual harassment at university - Ahmed shows us what we learn about the ways institutions exercise their power when complaints are raised, and indeed what we learn about our capacity to collectivize and create social bonds through complaint. In doing so, she inspires us to create better environments for our life's work.

'A brilliant feminist thinker' Judith Butler