Life is a challenge for 36-year-old Kate Cavanaugh, high school guidance counselor to a motley group of at-risk students. Two years after finding her young husband dead in bed beside her, Kate's storybook life has vanished, and she and her two children are still reeling. Her daughter Charlotte, once a sweet girl, has morphed into an angry, tattooed, tongue-studded teen; and Hunter, Kate's four-year-old, keeps his feelings sealed tight inside and an empty ketchup bottle clasped to his heart. When a tragedy occurs at the Alan B. Shepard High School, it's Kate who finds herself in need of counsel and guidance. What she does next catapults her and her family down an unfamiliar road, on a trajectory into space-toward understanding, forgiveness and healing.