Finally, a book that breaks down the entire veterinary practice model into its individual components. With this book, you will be able to answer some of the fundamental questions for success in veterinary practice: How can we stand out in the community to attract the clients we want? How can we create a consistent operation that will remove unpredictability and minimize mistakes? How can I create a replicable practice model? How can we have a consistent flow of interesting and profitable cases? How can I achieve my vision at work? This book is the product of many years of working in, training and building successful veterinary teams around the world. In the book you will find a link to download or listen to 6-part audio course: Taking charge of your client experience. Strengths: Through this book you'll learn: how shift from activity to productivity; how to harness team's members personal talents; how to motivate clients to come in for service Supporting materials downloadable The 6-part audio course Taking charge of your client experience is given to you at no charge