Emotional intelligence is not a new idea. We know that it helps people to understand themselves and others better.
But if skills like being self-aware, showing empathy and active listening are so important, why is the world still full of bullies, credit takers and serial interrupters?

The New EQ tackles this paradox head on, exploring a new approach to emotional intelligence that will teach you how to:

· improve self-awareness and boost resilience
· successfully navigate relationships with others
· communicate effectively, resolve conflicts and make better decisions
· thrive in times of uncertainty and change

Emotional intelligence is no longer a nice-to-have. It's an essential toolkit for success at work and in life. The New EQ will show you how to make the most of it.